Understanding the New e-Treasury Experience
As part of your transition to e Treasury New UI, some features and functionality have been updated to provide a more modern and secure experience. At the same time, many of the core elements you relied on remain unchanged. Review the details below for more information.
What Changed
What Didn’t Change
Training & Support Resources
Need help navigating e-Treasury New UI? Use the guides, videos, and training resources below to learn more about the new e-Treasury experience.
Guides & Resources
A reference checklist covering migration activities, system access considerations, and post-migration tasks.
Learn how to navigate the new platform, manage payments, access reports, and complete common Treasury Management tasks.
Setup guides and support documentation for Quicken and QuickBooks users.
QuickBooks Online Conversion Instructions
QuickBooks Desktop Conversion Instructions
Quicken Conversion Instructions
e-Treasury New UI is our next-generation digital banking platform, offering an improved user experience, expanded payment capabilities, advanced reporting, and enhanced security features. It is designed to support the evolving needs of commercial, small business, and e-Treasury business banking clients.
We are committed to providing our clients with best-in-class digital banking tools. e-Treasury New UI delivers a modern, intuitive platform with greater functionality, enhanced security, and a more scalable infrastructure to support your business as it grows. The legacy e-Treasury Business Banking platform has been retired as part of this strategic investment in your banking experience.
The migration to e-Treasury New UI was completed on September 22, 2026.
No. Your Company ID, User ID, and Multi-Factor Authentication from e-Treasury Business Banking remain the same in e-Treasury New UI.
The Company Administrator is the designated individual within your organization who manages user access and entitlements within the banking platform. They have been the primary point of contact with the bank during the migration and can assist you with credentials, assigning entitlements, and validating access.
Secure Browser was retired as part of the e-Treasury Business Banking migration. Following the migration, clients now use desktop or mobile tokens instead of Secure Browser to access e-Treasury. This change simplifies access while maintaining the security needed to protect account information.
No. Secure Browser was retired as part of the migration and is no longer supported.
Follow the step-by-step instructions to download, install, and activate your token.
Yes. Your existing ACH and Wire Transfer payees have been retained and remain available in e-Treasury New UI. While the look and navigation have been updated, the process for initiating ACH and Wire Transfer transactions may look different than they did in e-Treasury Business Banking. Please refer to the Training Videos and Reference Guide for step-by-step instructions.
Yes. Your transaction and payment history have been retained and remain available in e-Treasury New UI.
Any payments previously scheduled have been processed as expected.
No. e-Treasury Business Banking is no longer accessible.
e-Treasury New UI supports the full range of capabilities available in e-Treasury Business Banking today, including:
In addition, e-Treasury New UI delivers a modernized user interface, enhanced reporting and export options, customizable dashboards, improved payment workflows, and expanded alert and notification preferences.
Yes. All core banking functions currently available in e-Treasury Business Banking are supported in e-Treasury New UI. There is no reduction in functionality as a result of the migration. In fact, e-Treasury New UI introduces enhancements to several of these capabilities, particularly around payment origination workflows and reporting.
e-Treasury New UI supports Zelle® for your business. For full details, please contact your Treasury Management Officer.
e-Treasury New UI supports Domestic USD Wire Transfers, International USD Wire Transfers, and FX (Foreign Exchange) Wire Transfer. The origination workflow has been streamlined with improved beneficiary management and real-time payment status tracking. Please refer to the Training Videos and Reference Guide for step-by-step instructions.
e-Treasury New UI ACH origination is very different from the e-Treasury Business Banking platform. Please view the Training Videos and Reference Guide to become familiar with the ACH origination process.
Yes. If you had access to Bill Pay in e-Treasury Business Banking, your access along with all of your Billers (Payees), Payment History for the previous 180 days, Recurring Payments, and e-Bills (if applicable) are available in e-Treasury New UI. If you previously organized your Billers into Groups, those Groups were not retained and need to be re-established.
Yes. e-Treasury New UI supports account data connectivity with Quicken and QuickBooks, consistent with e-Treasury Business Banking. You may need to re-establish the connection within your accounting software following migration. Refer to the following resources for step-by-step instructions on re-linking your accounts. Contact your Relationship Manager or Treasury Management Support Team for assistance.
QuickBooks Online Conversion Instructions
QuickBooks Desktop Conversion Instructions
Quicken Conversion Instructions
e-Treasury New UI includes a fully integrated Check Positive Pay module with enhanced exception image review capabilities. However, the Check Positive Pay Decisions Items screen looks and performs slightly differently from the previous e-Treasury Business Banking platform. The New UI displays all check paid items as exception transactions, and it may appear as though you need to select a Return Reason and submit your decisions. No action is required unless you need to return an item. Please refer to the Training Videos and Reference Guide for step-by-step instructions.
Yes. Continue to use the existing mobile app on your mobile device.
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We have prepared a comprehensive set of training materials to support your transition, including on-demand video tutorials, user guides, and quick reference guides. Please visit the Training Videos and Reference Guide sections of this page to access all available materials.
We strongly recommend that all users who previously accessed e-Treasury Business Banking review the Training Videos and Reference Guide. Company Administrators should prioritize the Administrator-specific training.
Your dedicated Relationship Manager, Treasury Management Consultant, or Treasury Management Support team are your primary points of contact for questions about e-Treasury New UI.
If you experience a payment issue or need assistance, please contact the team that supports your business.
Need Help with e-Treasury New UI?
If you have questions about e-Treasury New UI, connect with the team that supports your business.
Commercial Clients
Treasury Management Service
888.932.2256
[email protected]
Business Banking and Consumer Clients
Business Banking TM Support
888.282.0223
[email protected]
Non‑Relationship Managed Business Clients
Contact Center
800.482.2220
Instructions: Select Option 2, then Option 1
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