A fast and easy way to get paid
A great payment option for you and your customers1
Did you know that Webster Bank’s business clients can now use Zelle® to accept their customers’ payments? With Zelle®, money is sent directly to your bank account and is typically available within minutes.2 Enroll through e-Treasury Business Banking or e-Treasury.
Send and receive money with Zelle® for your Business
Fast
Simply provide your U.S. mobile phone number or email address to your customer. Payments sent to you are typically available within minutes.1
Secure
No need to provide your account information to send and receive payments1 with Zelle®.
Easy
Your customers can pay you with Zelle® right from their banking app, allowing you to receive payments while on the go with no extra hardware or trip to the bank.
Send money even quicker
Zelle® QR Code is a contactless and secure way to send and receive money without manually entering contact info and making sure it’s sent to the right place.
Sending and receiving money with Zelle® QR codes is easy.
Simply open Zelle® in your banking app, click on the QR code quick link, point your camera at the recipient’s Zelle® QR code and complete your transaction.
If you are not enrolled with Zelle®, open the e-Treasury or e-Treasury Business Banking app, navigate to Zelle® and follow the prompts to enroll.
Zelle®
Eligible business accounts can send, receive, or request money with Zelle®. To get started, log into Webster Bank’s online banking or mobile app and select “Send Money with Zelle®.” Enter your email address or U.S. mobile number, receive a one-time verification code, enter it, accept the terms and conditions, and you’re ready to start sending and receiving money with Zelle®.
To send money with Zelle®, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile number), add the amount you’d like to send and an optional note, review, then hit “Send.” In most cases, the money is available to your recipient in minutes.1
If the business or customer you send money to has already enrolled with Zelle® through their banking app, the money is sent directly to their bank account and cannot be canceled. It’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money.
To receive money using Zelle® with a business account, share your enrolled email address or U.S. mobile number with your customers and ask them to send you payment with Zelle® right from their banking app. No need to share any sensitive account details. After the customer sends you payment with Zelle®, you will receive your money directly into your enrolled bank account.
To request money using Zelle® with a business account, choose “Request,” enter the individual’s email address or U.S. mobile number, confirm the recipient is correct and tap “Request.” You’ll receive a payment notification once your customer has sent you money in response to your request.
To send money with Zelle®, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile number), add the amount you’d like to send and an optional note, review, then hit “Send.” In most cases, the money is available to your recipient in minutes.1
If the business or consumer you send money to has already enrolled with Zelle® through their banking app, the money is sent directly to their bank account and cannot be canceled. It’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money.
Getting started with Zelle®
Using Zelle®
To request money using Zelle® with a business account, click “Send Money with Zelle®,” select “Request,” enter the individual’s email address or U.S. mobile number, confirm the recipient is correct and tap “Request.” 2
If your customer is using Zelle® through their banking app, they’ll be able to pay you with Zelle®. You’ll receive a payment notification once your customer has sent you money in response to your request. If your customer is enrolled in the Zelle® app, they will not be able to send you money with Zelle®, and you should arrange for a different payment method.
No, Zelle® payments cannot be reversed.
You can only cancel a payment if the business or consumer you sent money to hasn’t yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn’t yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” If you do not see this option available, please contact our Client Services team at 800.482.2220 for assistance with canceling the pending payment.
If you send money to a business or consumer that has already enrolled with Zelle®, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you know and trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money.
If you sent money to the wrong person, please immediately call our Client Services team at 800.482.2220 to determine what options are available.
Using QR Codes
Zelle® QR code provides peace of mind knowing you can send and receive money, without typing or providing an email address or U.S. mobile number.
To locate your Zelle® QR code, log into the e-Treasury or e-Treasury Business Banking app. Find Zelle® and click “Send,” then click on the QR code icon displayed at the top of the “Select Recipient” screen. Navigate to “My Code.” From here you can view and use the print or share icons to text or email your Zelle® QR code.
To send money, log into the e-Treasury or e-Treasury Business Banking app. Find Zelle®, click “Send,” then click on the QR code icon displayed at the top of the “Select Recipient” screen. Once you allow access to your camera, simply point your camera at the recipient’s Zelle® QR code, enter the amount, hit “Send,” and the money is on the way! When sending money to someone new, it’s always important to confirm the recipient is correct by reviewing the displayed name before sending money.
Safety and security
Enroll through e-Treasury Business Banking or e-Treasury.
Data charges may apply. Check with your mobile phone carrier for details.
Zelle® and the Zelle®–related marks are wholly owned by Early Warning Services, LLC, and are used herein under license.
1 To send or receive money with Zelle®, both parties must have an eligible checking or savings account. Transactions between enrolled users typically occur in minutes. Only send money to people and businesses you trust. Neither Webster Bank nor Zelle® offers a protection program for any authorized payments made with Zelle® – for example, if you do not receive the item you paid for or the item is not as described or as you expected.
2 Payment requests to persons not already enrolled with Zelle® must be sent to an email address.
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