Help Center | Webster Bank

Personal Online Banking

All personal banking clients, please enter your online credentials here:

e‑Treasury Business Banking

Safeguarding your online banking sessions is our top priority. For information about how you can help protect your online banking sessions, or if you need additional assistance with your e-Treasury log-in, please contact Client Support at [email protected] or 855.274.2800.

Download our e-Treasury Secure Browser

Business Online Banking

Lost or Damaged Token
Forgot password or PIN?

If you need assistance, please contact Client Services at [email protected] or 855.274.2800.

e‑Treasury

Download our e-Treasury Secure Browser

Download the Sterling e-Treasury Token Client

Business Online Banking

Lost or Damaged Token
Forgot password or PIN?

If you need assistance, please contact Client Services at [email protected] or 855.274.2800

Is opening a Webster account online simple?

Yes! You can complete an account application online in minutes.

What do I need to open my account?

All you need is a smart phone, your contact information, driver's license, passport or state I.D. and Social Security Number.

How do I know if I can open an account online?

To open an account online, you must reside in Connecticut, Massachusetts, Maine, New Hampshire, New Jersey, New York, Rhode Island or Vermont and be at least 18 years of age.

While I am choosing to open my account online, will I ever have to visit a location in person?

While you can open your account online if you reside in Connecticut, Massachusetts, Maine, New Hampshire, New Jersey, New York, Rhode Island or Vermont, there may be certain account maintenance functions that must be completed inside of a Banking Center. Please be aware that our Banking Centers are only located in Connecticut, Massachusetts, New York and Rhode Island. View our full list of Banking Centers.

Where can I view disclosures?

You can view our Deposit Account Agreement, Funds Availability Policy and Fee Schedule online.

Can I order checks through this account opening experience?

While you are currently unable to process check orders directly through the digital account opening experience, you can order checks via:

Online by visiting the Harland Clarke website, Webster Bank’s authorized check printing partner
Phone by calling your Personal Banking Client Services team at 800.325.2424
In Person: by speaking with a Relationship Manager or Banker at one of our full-service banking centers

NOTE: Once you have placed your first order and you do not require any changes, you can always reorder checks¹ online at any time.

¹Check prices vary depending on style and number of checks ordered. Shipping charges may apply.

Opening an Account FAQs