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Whether you're a business leader or a project manager, if you deal with people, you're dealing in behavioral science.
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A recent report issued by New Voice Media found that $62 billion of business is lost annually due to negligent customer care. Don't add to this statistic—avoid falling victim to the pitfalls of poor customer service by embracing these four tips.
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Ask Yourself: Are Your Teams Ready for a Cross-Functional Collaboration? Cross-functional collaboration, done right, can lead to big ideas, increased employee satisfaction and education, improved teamwork, and, ultimately, explosive innovation. Ask yourself these questions to help your team work better, together.
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Internal Career Changes While changing career paths is more popular—and acceptable—than it has been in years past, making a major career change can still be a very tall order. Take the anxiety out of your next pivot by considering these three tips.
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Find Your Next S-Curve In business, the cycle of growth and maturity—often depicted as an S-curve—is an inevitable reality that the best products, markets, and business models can't escape. Learn three factors to focus on to position your business to jump to the next S-curve.
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Operating a successful business requires clear hindsight, insight, and foresight. Learn how analytics can generate key business insights.
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Re-engaging with clients and customers can be tough. Consider these common questions as you rebuild and reactivate your customer base.
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For more than 35 years, Charles Lefkowitz has helped transform real estate in New York. While managing multiple real estate and property management businesses, Lefkowitz uses technology and a focus on quality to improve value in his business.
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As retailers come to grips with the "new normal" amid the ongoing COVID-19 crisis, many are looking to mobile payments and other "no-touch" alternative payment options for the first time to protect their employees and customers.
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Powerful software tools make it possible for even the most complex business processes to be automated.
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