Community Liaison Officers

Personal Banking Login

Legacy Webster Clients who accessed online banking through websterbank.com or public.websteronline.com:

Legacy Sterling Clients who accessed online banking through SNB.com, please enter your log in credentials below:

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If you need assistance, please contact Client Services at [email protected] or 855.274.2800.

e‑Treasury Business Banking

Safeguarding your online banking sessions is our top priority. For information about how you can help protect your online banking sessions, or if you need additional assistance with your e-Treasury log-in, please contact Client Support at [email protected] or 855.274.2800.

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Business Online Banking

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If you need assistance, please contact Client Services at [email protected] or 855.274.2800.

e‑Treasury

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Business Online Banking

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Forgot password or PIN?

If you need assistance, please contact Client Services at [email protected] or 855.274.2800

What we do

Our network of CLOs work in partnership with our Office of Corporate Responsibility (OCR) to provide support and financial education to low-to-moderate income (LMI) and minority borrowers as they work within their respective regions to meet local credit needs. We also work directly with individuals and families to help navigate the buying process and identify a lending solution that is most affordable and sustainable. In addition, Webster Bank offers special loan programs for first-time homebuyers, including Down Payment Assistance.

First time homebuyers

Anyone who has not owned a home the past 3 years is considered a first time homebuyer
Special loan programs available between 80% Area Median up to 135% Area median income (check with your CLO for details)
Reduced interest rate options available
Low down payment and reduced closing cost options may be available
First time home buyer class may be required
Post-closing home ownership class also available to help sustain ownership

Down payment assistance

Many down payment (DAP) and closing cost assistance programs available¹
Program is intended to assist first-time homebuyers who might otherwise not be able to afford a home by offering assistance with down payments
The amount of assistance is based on the borrower’s financial need
Qualified clients can learn more by contacting one of our CLOs

Down Payment Assistance Programs

Programs available in Connecticut

Webster Down Payment Gift program is a bona fide gift 3% of sales price up to $15,000 (MA, NY, CT and RI)
CHFA DAP min $3,000 max $20,000 (CT only)
CHFA Time to Own Maximum $50,000 (CT only)
Equity Builder up to $22,000 (MA, CT and RI)
Housing our Workforce up to $20,000 (MA, CT and RI)
HDF Live Where you Work up to $20,000 (CT only)
HDF SmartMove up to 20% of purchase price in NY and max 25% of purchase price in CT. (NY and CT)
Yale New Haven Hospital max $10,000 (CT, Only Yale New Haven Hospital employees eligible)

Programs available in Massachusetts

Webster Down Payment Gift program is a bona fide gift 3% of sales price up to $15,000 (MA, NY, CT and RI)
City of Boston up to $50,000 (City of Boston only)
Equity Builder up to $22,000 (MA, CT and RI)
Housing our Workforce up to $20,000 (MA, CT and RI)
Mass Housing Second Mortgage up to $15,000 (MA only)

Programs available in New York

Webster Down Payment Gift program is a bona fide gift 3% of sales price up to $15,000 (MA, NY, CT and RI)
CHI Renters to Own (NY only within Suffolk, Nassau and Westchester Counties)
HDF SmartMove up to 20% of purchase price in NY and max 25% of purchase price in CT. (NY and CT)
SONYMA DPAL higher of $3,000 or 3% of home purchase price max of $15,000 (NY only)

Programs available in Rhode Island

Webster Down Payment Gift program is a bona fide gift 3% of sales price up to $15,000 (MA, NY, CT and RI)
City of Providence up to $20,000 (City of Providence only)
Equity Builder up to $22,000 (MA, CT and RI)
Housing our Workforce up to $20,000 (MA, CT and RI)

Work with a Community Liaison Officer

What we do

First time homebuyers

Down payment assistance

Down Payment Assistance Programs

Meet our Community Liaison Officers

Questions? Please contact us.